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NYC Bike Share Crashes

NY Citi-Bike and Bike Share Crash and Collision Attorneys

Daniel Flanzig was recently interviewed by the New York Times regarding the New York City Bike Share Program 

Citi Bike is De-Fend-Ant

Flanzig and Flanzig in the New York Post discussing defective Citi-Bikes

Read Daniel Flanzig's recently published article " What to do after a Bike-Share Crash". The article was also published on the national industry website BikeShare.com 

Daniel Flanzig discusses Citi-Bike Safety with Jay Dow of Channel 11 WPIX NY

What to do after a Citi-Bike Crash or collision

On the City-Bike website, advice is offered as to what to do after you have been involved in a crash. Similarly to the advice we would give, the website suggests that you call 911 and report the crash. Citi-Bike also requires that within 24 hours of the incident, you report the crash to customer service by calling 1-855-BIKE311. From there, they will provide you with a Citi-Bike crash report to prepare.

Even after a crash, Citi-Bike reminds you that you remain responsible for the bike until such time as it has been properly returned to a dock or turned over to a Citi-Bike representative. Remember, if you fail to return the bike within 24 hours of the rental, a fee of $1,000.00, plus administrative fees, will be charged to your credit card.

What We Recommend You Do After a Citi-Bike Crash

Follow the protocols of Citi-Bike. We give this advice assuming that you are physically able to do so after the crash:

  • Obviously, your health is the first priority. If you are injured, get medical treatment right away.
  • Call 911 and report the crash. Even if not you have not been injured, call the police and wait for them to take a report. We cannot stress this enough. Too many of our clients have later regretted not calling the police.
  • As per Citi-Bike's directive, call the 800 number and report the crash there as well.
  • If you are physically able, collect your own crash data. Do not rely upon the police to perform a proper and complete investigation.
  • Obtain vehicle information, driver's name, vehicle owner's name, and the license plate number.
  • If there are witnesses, get their contact information as well. You may be very surprised that the witness information may not be found on the police report when you pick it up a few days later.
  • If the driver will provide it, get the insurance company that insures the vehicle. You will need this information if you are injured and medical bills have to be paid.
  • If you have an iPhone, and you haven't already, download our App. We have developed a smart phone App to be used after a crash. Again, this assumes that you and your phone are ok. The App can be found on our website Newyorkbikelawyers.com. Keep it handy and ready to use.
  • Take photos with the App or your phone. Photograph the crash scene, car(s), the Citi-Bike, and any conditions that may have contributed to the crash. These can be very useful down the road.
  • Again, if you are injured, seek immediate medical assistance. Many people are worried about being stuck with hospital or medical bills if they are involved in a crash with motor vehicle. In New York State, if you are involved in a crash with a motor vehicle, that other motor vehicle's no-fault insurance coverage provides up to $50,000.00 in benefits for your medical expenses and lost wages. Do not be afraid to go to a hospital because you do not have health insurance or because you are worried about being stuck with an ambulance or Emergency Room bill. If you secured valid auto insurance from the driver, these expenses, among others, will be covered.
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    "Phenomenal Team!"
    The team here is nothing short of phenomenal. I reached out about my case on a Sunday afternoon from the hospital and we spoke before the evening was over. Since then, they have been happy to answer any question I have, and walked me through the entire process from handling my no-fault insurance to ultimately getting a settlement offer.

    To any cyclist in search of a lawyer who understands the challenges of biking in this city, look no further than Daniel and his team.
    - Conor
    "I am grateful to her and her firm for their expertise and diligence."
    Almost 4 years ago I was struck by a delivery truck while on my bike and suffered a shattered wrist. Cathy Flanzig guided me through the process of bringing a suit against the company that owned the truck and the driver. Ms. Flanzig was professional and compassionate and realistic throughout the whole process. I am grateful to her and her firm for their expertise and diligence.
    - Kathe D.
    "Combination of legal expertise with a compassionate approach"
    If you are in search of a lawyer who combines legal expertise with a compassionate approach to client care, look no further than Daniel Flanzig and his team at Flanzig and Flanzig. From start to finish, Daniel not only holds an impressive depth of legal knowledge, especially in bicycle laws, but also a remarkable commitment to achieving the best possible outcome for me. Daniel took the time to thoroughly understand the nuances of my case, patiently listened to my concerns, and provided clear, concise explanations of the legal strategies available. This level of transparency and communication instilled a sense of confidence and reassurance during what was initially a daunting process. I highly recommend him for anyone seeking top-tier legal representation.
    - Runa R.
    "Supported me since DAY ONE of my 2.5 year journey!"
    Daniel Flanzig was with me on DAY ONE of my 2.5 year journey through the fractured legal system following a serious bicycle accident which left me with two broken wrists. The thirteen day hospital stay included surgeries on both, titanium plates implanted on both, and a severe challenge to my mental health and way of life. Unfortunately, I needed two
    more surgeries on the significantly more damaged right wrist. Dan navigated me through the strained New York City Medical System, still struggling in late 2021 from the wrath of COVID. When the lawsuit needed to be moved to New Jersey, Dan seamlessly transferred the case to Joseph G. Hughes. Both men proved to be upstanding attorneys and outstanding human beings, emotionally invested in my traumatic, drawn-out experience, and committed to reaching the settlement deserved. After matters were resolved by Mr. Hughes, I received a call from Dan, closing this chapter of our time together, but cementing a lifelong connection filled with the utmost respect and gratitude.
    - Marty Keiser
    "Helped me through a difficult time with great results!"
    I recently suffered a grievous injury being struck by a drunk driver while cycling, when dealing with short-term disability, hospital bills, and all manner of associated paperwork I received care and support from the lawyers at Flanzig & Flanzig. Can't recommend their services enough, they really helped me through a difficult time with great results!
    - Brandon W.
    "Ever since my accident, they paid close attention to my needs & welcomed any questions."
    Exceptional lawyers with great client services. Ever since my accident they paid close attention to my needs and welcomed any questions. Any issue I had was met with a prompt response via phone or email. They made the process easy and produced results. I would definitely return if I ever needed their services again.
    - Efren V.
    "Dan & the Flanzig Team made the whole unfortunate experience a lot smoother."
    Daniel and his team made the whole unfortunate experience a lot smoother, ultimately securing a settlement above my expectations. Recommended!
    - Chris S.
    "Daniel & his team handled all the legal heavy lifting & logistics so that it wouldn’t be burden."

    I could not recommend Flanzig & Flanzig more highly for their expertise, skill, professionalism, and care. After being hit by a car, I was hospitalized for a month due to multiple fractures and surgeries and had to undergo intensive physical therapy—during which time Daniel and his team took care of all the medical billing, insurance claims, and legal paperwork so that my family and I could focus on my recovery. Throughout the duration of the matter, Daniel and his team continued to handle all the legal heavy lifting and logistics/administration so that I wouldn’t be burdened, and Daniel was always communicative and proactive in providing updates and answering my questions. Thanks to Daniel’s work, experience, and capability, I received a much more significant settlement on a much faster timeline than expected. I’ve recommended Flanzig & Flanzig to other friends seeking a personal injury attorney, and I am incredibly grateful to Daniel and his team for their continued work and care. Their time, understanding, and expertise mean so much to me and my family for making an incredibly stressful and taxing situation much easier.

    - Kathryn L.

Why Choose Flanzig & Flanzig, LLP?

  • Leaders in the Safe Streets Movement
  • Committed Advocates for New York Cyclists
  • Top-Rated New York Attorneys
  • Dedicated to Helping Cyclists
  • Free Consultations

Contact Flanzig & Flanzig, LLP Today!

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